Claims

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• Report a claim online
• Check the status of a claim

We at Apollo Ltd. take pride in efficient handling of insurance claims. When a loss occurs, Apollo must be notified immediately in writing or online through this website. Once the notice is received, the claimant will be supplied with necessary forms and requirements to facilitate settlement of the claim. Apollo Insurance will continue guiding and offering necessary assistance to the claimant until the claim is settled.

How to report a claim 

Once a loss covered by the policy has occurred, immediate written notice must be given to the Company. The written notice should contain information sufficient to identify the named insured. The identifying information should at least include the following:-

1. The name of the insured.
2. Policy number.
3. The contacts of the insured.
   
4. Date of loss.
5. The location of the loss.
6. A description of the type of loss including the circumstances surrounding it and the action that has been taken since it occurred.
7. The name and contact of the person reporting the claim (if different from the insured's).
   

After we receive your claim notification, we will request further documents that are necessary to process the claim. We will continue to guide you through the claims process until its logical conclusion.

If you report a claim online through this website, you will be able to check the status of your claim at any time.